Welcome to IFB Home Service, available through IFB-HOME.IN. We respect your privacy and are committed to protecting the personal information you provide when you visit our website or request our appliance repair and service.

1. Information We Collect

When you contact us or request a service, we may collect:

  • Name
  • Phone number
  • Email address, if provided
  • Service address
  • Appliance details
  • Repair or service requirements
  • Information submitted through contact or booking forms

We may also collect limited technical information such as browser type, device information, IP address, pages visited, and general website usage information.

2. How We Use Your Information

We may use your information to:

  • Respond to service enquiries
  • Schedule and provide repair services
  • Contact you regarding your service request
  • Provide customer support
  • Follow up on bookings
  • Improve our website and services
  • Measure advertising and website performance
  • Prevent misuse or unauthorized activity
  • Comply with applicable legal requirements

3. Phone Calls, SMS & WhatsApp

If you provide your phone number, we may contact you by phone call, SMS, or WhatsApp regarding your service enquiry, appointment, booking, or customer support.

4. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, and measure advertising performance.

You can manage or disable cookies through your browser settings.

5. Google Ads & Analytics

Where applicable, we may use services such as Google Ads and Google Analytics to measure website traffic, understand advertising performance, and improve our services.

These services may use cookies or similar technologies according to their respective policies and settings.

6. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with technicians, service personnel, technology providers, communication providers, analytics or advertising providers, or authorities where required by applicable law.

7. Data Security

We take reasonable measures to protect the personal information we collect from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no online transmission or storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide services, maintain business records, provide customer support, meet legal requirements, resolve disputes, and protect our legitimate business interests.

9. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.

10. Children’s Privacy

Our website is not specifically directed toward children, and we do not knowingly collect personal information from children for purposes unrelated to providing our services.

11. Your Privacy Rights

Depending on applicable law, you may request access to, correction of, or deletion of your personal information.

For any privacy-related request, please contact us using the details below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Last Updated date.

13. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us:

IFB Home Service
Website: IFB-HOME.IN
Phone: +91 85006 28767